CREDIBILITY ASSESSMENT AND POLYGRAPH SERVICES (CAPS)

This will be a Directed 8a under FAR 19.8. The contractor shall provide Credibility Assessment and Polygraph Services (CAPS) software, application enhancements, operations, and maintenance services. In addition to the CAPS software, the Contractor shall provide a full range of operations and maintenance to include monitoring the health of CAPS, troubleshooting software and system related issues, fixing software defects, as well as designing, creating, testing, and implementing software production baseline updates and enhancements. The Contractor shall provide subject matter experts to strategically plan and guide CBP in gathering requirements, outline concepts, engineer, and build enhancements to the CAPS platform. The Contractor must have expertise with software engineering, database architecture, an understanding of the DHS and CBP Software Engineering Life Cycle (SELC), and privacy and security concepts and implementation. Acquisition Strategy: 8a Direct Award