CBP Online Applicant Competency Assessment Service (COACA) and CBP Automated Testing Services (CATS

The Contractor shall manage the competency-based assessments of U.S. Custom and Border Protection (CBP) entry-level applicants and promotional candidates for frontline positions, mainly Customs and Border Protection Officers (CBPOs) and Border Patrol Agents (BPAs). The Contractor shall provide a computer-based test administration system that shall provide secure web-based administration of Government provided tests which may be adaptive or non-adaptive, applicant self-scheduling of testing appointments, integration with CBP systems test scoring, and reporting. The Contractor shall manage communications with applicants to schedule and complete testing and shall provide applicant support to complete testing. The Contractor shall provide physically proctored test administration, remote/technologically proctored test administration, and Un proctored test administration. The Contractor shall monitor for unauthorized test exposure. The Contractor shall ensure system security through compliance with all relevant regulations, including system monitoring and web browser locking and monitoring during testing sessions. Acquisition Strategy: Full & Open Competition