33.001: Shipping Dispute Resolution and Investigation of Complaints
Overview
Program Number
33.001
Status
Inactive
Last Modified
Aug. 28, 2017
Date Posted
Aug. 27, 2016
Objective
To provide assistance to those engaged in international ocean shipping by common carrier, including those making household goods shipments. Assistance may include helping locate missing cargo and helping resolve issues with respect to costs or service. To provide a forum for settling commercial and legal disputes between or among carriers, shippers, and ocean transportation intermediaries and other service providers through the use of various means of alternative dispute resolution. To assist cruise passengers and cruise lines resolve disputes that may arise before or after a cruise vacation. While the Commission does not have formal authority over cruise line service issues, the Commission does offer free mediation and ombuds services to assist parties in resolving disputes.
Type of Assistance
Z - Salaries and Expenses
Applicant Eligibility
Any person may seek voluntary dispute resolution, or may pursue reparations to compensate for financial losses upon proving a violation of the Shipping Act of 1984.
Beneficiary Eligibility
Anyone/General public.
Related Programs
Grant Awards
Shipping Dispute Resolution and Investigation of Complaints direct grants
Grant Opportunities