Paratransit Software Management System
ID: RFP-RFP #97 26-01-0-2026/TS
• State: Wisconsin
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Description
Background
The Dodge County Human Services and Health Department is seeking proposals to replace the existing transportation routing and scheduling software (RouteMatch) with a new Paratransit Software Management System. The goal is to enhance route optimization, improve staff efficiency, manage drivers and volunteers, ensure rider safety, and meet reporting requirements. This procurement is funded in part by federal transit operating funds.
Work Details
The contractor will provide a comprehensive Paratransit Software Management System that includes:
- A user-friendly interface for seamless navigation between functions.
- GPS-enabled scheduling and routing for optimized routes.
- Mobile capability for use on modern devices.
- Reporting capabilities that comply with NTD and ADA requirements.
- Features for managing client demographics, trip scheduling, vehicle maintenance tracking, and real-time communication between dispatchers and drivers.
- Data migration from the current system (RouteMatch) including client data, vehicle information, and driver details.
- Training for County personnel on both office-based and mobile applications.
The system must also include functionalities for trip reservations, dispatching tools, billing management, technical support services, security measures, user training modules, and compliance with federal and state confidentiality laws.
Period of Performance
The contract will have a base term of one year starting November 1, 2026, with options to renew for up to four additional one-year terms, totaling a potential contract duration of five years.
Place of Performance
The services will be performed in Dodge County, Wisconsin.
Bidder Requirements
Vendors must demonstrate at least three years of experience in transit software management systems. Proposals must include financial stability documentation and comply with insurance requirements as outlined in the RFP. Vendors are encouraged to participate as minority or women-owned business enterprises.
The Dodge County Human Services and Health Department is seeking proposals to replace the existing transportation routing and scheduling software (RouteMatch) with a new Paratransit Software Management System. The goal is to enhance route optimization, improve staff efficiency, manage drivers and volunteers, ensure rider safety, and meet reporting requirements. This procurement is funded in part by federal transit operating funds.
Work Details
The contractor will provide a comprehensive Paratransit Software Management System that includes:
- A user-friendly interface for seamless navigation between functions.
- GPS-enabled scheduling and routing for optimized routes.
- Mobile capability for use on modern devices.
- Reporting capabilities that comply with NTD and ADA requirements.
- Features for managing client demographics, trip scheduling, vehicle maintenance tracking, and real-time communication between dispatchers and drivers.
- Data migration from the current system (RouteMatch) including client data, vehicle information, and driver details.
- Training for County personnel on both office-based and mobile applications.
The system must also include functionalities for trip reservations, dispatching tools, billing management, technical support services, security measures, user training modules, and compliance with federal and state confidentiality laws.
Period of Performance
The contract will have a base term of one year starting November 1, 2026, with options to renew for up to four additional one-year terms, totaling a potential contract duration of five years.
Place of Performance
The services will be performed in Dodge County, Wisconsin.
Bidder Requirements
Vendors must demonstrate at least three years of experience in transit software management systems. Proposals must include financial stability documentation and comply with insurance requirements as outlined in the RFP. Vendors are encouraged to participate as minority or women-owned business enterprises.
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Overview
Agency
Opportunity Type
RFP - Request for Proposal
Opportunity ID
RFP-RFP #97 26-01-0-2026/TS
Response Deadline
June 24, 2026
Due in 30 Days
Date Posted
May 20, 2026
Source
Pre-Bid Conference
Pre-proposal conference noted as section 2.0 PRE-PROPOSAL CONFERENCE 16. No additional details, requirements, or link provided in the excerpt.
Q&A Deadline
Vendor questions and clarifications must be submitted by email to the purchasing contact (Trista Steinbach / tsteinbach@co.dodge.wi.us).
Set Aside Preferences
Minority Owned
Woman Owned
Est. Value Range
Experimental
$120,000 - $450,000
(AI estimate)
Agency Distribution
Low
On 5/20/26 Dodge County in Wisconsin issued RFP - Request for Proposal Paratransit Software Management System with ID RFP-RFP #97 26-01-0-2026/TS due 6/24/26.
Contacts
Documents
Posted documents for Paratransit Software Management System
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