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EFC - WorldApp Key Survey Software support and mtce

ID: 936 • State: Idaho
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Description

The Idaho Department of Health and Welfare has requested an exemption from competition for the purchase of WorldApp Key Survey Software's annual support, maintenance, upgrades and licensing. If approved, an exemption from competition may allow the agency to procure the property with limited or no competitive process. Exemption from competition is at the discretion of the DOP Administrator. In the interest of transparency, DOP is offering suppliers the opportunity to review this requested exemption and provide relevant information. The decision remains discretionary, and suppliers have no right to appeal the Administrator's decision. Suppliers are invited to provide information that may help the DOP Administrator make a decision regarding this requested exemption from competition. Please review the Agency's request, attached in the Buyer Attachment section of IPRO. You are invited to provide information that may help support or contradict the claim that competition would be impractical, unreasonable, or disadvantageous to the State under the circumstances. Submit your information by attaching it in the Supplier Attachments section of IPRO and submitting your response or emailing purchasing@adm.idaho.gov. To be considered by the Administrator, all information must be submitted prior to the closing date and time listed in IPRO.
Background
The Idaho Department of Health and Welfare (DHW) is seeking an exemption from competition for the purchase of WorldApp Key Survey Software's annual support, maintenance, upgrades, and licensing. This software serves as the Department's authorized survey tool and was originally procured through competitive bidding in 2017. The exemption may allow the agency to procure these services with limited or no competitive process, as determined by the Division of Purchasing (DOP) Administrator.

Work Details
The contract involves the ongoing support, maintenance, upgrades, and licensing of WorldApp Key Survey software. This software is critical for various functions within the Department including Customer Satisfaction surveys, User Agreements, New Hire Assessments, statistical reporting, bulk mailings, and forms management such as Facility Registration and Licensure Applications.

The anticipated total cost for this one-time purchase is $42,421.00.

Period of Performance
The contract is anticipated to be a one-time purchase with ongoing support throughout the contract period.

Place of Performance
The services will be performed within the Idaho Department of Health and Welfare's operational areas.

Bidder Requirements
No specific set-aside certifications or registrations are mentioned; however, suppliers are invited to provide information that may help support or contradict the claim that competition would be impractical or unreasonable.
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Overview

Agency
State of Idaho Logo State of Idaho [ID]
Opportunity Type
EXEMPTION FROM COMPETITION
Opportunity ID
936
Response Deadline
May 9, 2025 Past Due
Date Posted
May 6, 2025
Est. Value Range
Experimental
$50,000 - $150,000 (AI estimate)
Agency Distribution
High
Source
Open
Source Notes
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On 5/6/25 State of Idaho in Idaho issued EXEMPTION FROM COMPETITION EFC - WorldApp Key Survey Software support and mtce with ID 936 due 5/9/25.

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Documents

Posted documents for EFC - WorldApp Key Survey Software support and mtce

Classifications

NAICS
513210 - Software Publishers
541511 - Custom Computer Programming Services
525120 - Health and Welfare Funds

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