1.1.3 ATSS PWS 011921 -Final.pdf


Original Source
Contract Opportunity
Date Originally Posted
Nov. 22, 2021, 11:31 a.m.
Profiled People



Federal Emergency Management Agency
Response Directorate
Performance Work Statement (PWS) Air Transportation Support Services

1. Title of Project

Federal Emergency Management Agency
Response Directorate
Air Transportation Support Services

2. Background

The Federal Emergency Management Agency’s (FEMA) mission is to help people before, during
and after disasters. To execute this mission, FEMA executes programs and activities that supports
the reduction of loss of life and property and protects the Nation from all hazards, including natural
disasters, acts of terrorism, and other man-made disasters, by leading and supporting the Nation in
a risk based, comprehensive emergency management system of preparedness, response, recovery,
and mitigation.

The Response Directorate within FEMA coordinates and provides the core Federal disaster
response capability needed to save lives, reduce suffering, and protect property in communities
throughout the Nation that have been overwhelmed by the impact of a major disaster or
emergency, regardless of cause. The Response Directorate must ensure that Federal emergency
response systems and capabilities are properly poised to lean forward to support States and
communities overwhelmed by disasters and emergencies.

To support declared or undeclared emergencies, disaster response operations and other national
events and incidents, within the United States, its territories and possessions, FEMA may need to
transport responders, personnel, survivors, equipment, and vehicles to and from affected areas.
To meet this need, FEMA requires a contracted source of air transportation services for various
types of charter aircraft, corresponding but not limited to types described in this Performance
Work Statement (PWS). A charter flight is typically defined as a flight that is not part of an
airline published schedule. A contract of this type will enable FEMA to proactively support the
emergency response needs associated with natural, technological, man-made disasters and other
national events and incidents in a timely manner.

3. Scope

The contractor shall provide all personnel, training, supervision, equipment, materials, facilities,
supplies and services necessary to perform passenger and/or cargo airlift services in support of
the tasks and deliverables described in this PWS, unless otherwise specified as government-
furnished materials or services. The contractor shall provide aircraft certified by the Federal
Aviation Administration (FAA) and current commercial standards applicable to commercial
aircraft charter. Aircrew will meet all applicable standards to include aircrew physical standards,
FAA licensing, and appropriate training, currency/qualifications, and flying experience for the
aircraft supplied and flown. The contractor shall provide all necessary material handling
equipment for loading and unloading requirements with operators providing end to end for
transportation and the preparation of cargo for movement to include hazardous material
preparation/certification and Customs and FAA services, if required.

4. Period of Performance

The period of performance is for up to 12-month base period starting at contract award, with four
(4) optional 12-month periods. Work may be required to be performed 24 hours a day, seven
days a week, including Federal Holidays.

5. Place of Performance

Location of performance will vary depending on operational needs and will be cited in each task
order issued under the contract. The contractor shall be able to provide air transportation support
services throughout the geographic United States inclusive of all U.S. Territories, compact of
free associations and U.S. possessions.

6. Contractor Responsibilities/Specific Tasks

A. Applicable Documents

All applicable Federal Aviation Regulations and parts shall be adhered to and followed by the
contractors, air carriers and supporting staff. Work to be accomplished under this PWS shall be
performed using best commercial practices, inclusive of practices under the International Air
Transport Association (IATA) policy and guidelines. Current issues of all applicable documents
that include but are not limited to those listed in this PWS, are to be used for reference purposes.

In addition, the contractor shall comply with all provisions of applicable statutes, tenders of
service, and contract terms as such may affect flight safety, as well as with all applicable Federal
Aviation Administration Regulations, Airworthiness Directives, Orders, rules, and standards
promulgated under the Federal Aviation Act of 1958, as amended. Compliance with published
standards may not, standing alone, constitute compliance with generally accepted standards of
airmanship, training, or maintenance.

B. Specific Tasks

6.1. Management Work Plan and Reporting

(a) Within two weeks following the establishment of the contract and each specific task order,
the contractor shall meet with the Contracting Officer’s Representative (COR) and other
FEMA program and technical representatives to review the tasks of the PWS and
requirements for developing a Program Management Plan (PMP).

(b) The contractor shall develop and submit to the COR for review not later than 30 days after
the meeting described in paragraph (a), a PMP, identifying the organization and procedures
used to fulfill the requirements of this PWS. The contractor’s PMP shall depict the
organization structure, the assignment of functions, duties, and responsibilities, the
procedures and policies, and the reporting requirements that are established for completing
the activities assigned under this PWS. The PMP will be reviewed and approved by the COR
before any work commences. The PMP shall be submitted to the COR and Contracting
Officer upon approval.

(c) The contractor shall employ a program management structure to ensure the efficient
execution of the work and capability to report on the status of work performed.

(d) The contractor shall promptly notify the CO of any issues or problems requiring a

Government response.

(e) The contractor shall retain appropriate number of key personnel who have the necessary

knowledge, skills, ability, and experience to effectively manage the contract and task order

(f) The contractor shall be proactive in identifying problem areas and providing corrective


(g) The contractor shall provide Status Reports after each tasking to the COR and Contracting
Officer which shall include, at a minimum: (1) a summary of the work accomplished; (2)
cumulative flight hours and expenditures to include any billed aircraft positioning and
depositioning costs where applicable; (3) any current and foreseeable problems and proposed
corrective actions; and (4) the status of any task order incurred costs vs. planned costs. Flight
hour costs shall include all direct flight expenses to include cost for flight repositioning;
crew/personnel; aviation ground support equipment; maintenance; and insurance costs.
Additional aviation support cost will be identified and paid as reimbursable expense items.
Status Reports are due no later than the 15th of the first month following task order award
and by the 15th of each month thereafter until the end of each task order period of
performance unless required sooner. The report shall be submitted electronically
(unprotected) to the COR and Contracting Officer. The format shall be developed by the
contractor and agreed to by the Contracting Officer and COR.

(h) The contractor shall provide After Action Reports by the designated time identified for each
task order. The report shall also include a report on the performance of equipment and teams

to include lessons learned best practices, safety record, and recommendations for major plan
maintenance and procedural revisions.

(i) Not later than five (5) calendar days after the IDIQ contract award, the contractor shall

reaffirm and identify in writing to the CO, the name, address, and phone number of the CDR
and alternate(s).

(j) Key FEMA contract program office staff shall include the COR and the Program Manager.

6.2. Air Transportation Support

(a) The contractor shall provide “turn-key” support services at all locations to support all types
of passenger/cargo transport and airfield & ground transportation requirements --- with the
ability to retain transport and drivers for extended periods to accomplish mission.

(b) The contractor shall provide all necessary material handling equipment (MHE) to load and
unload aircraft and qualified personnel to operate equipment compatible with furnished
aircraft. The contractor shall also provide all cargo preparation and manifesting of personnel,
equipment, vehicles, and baggage for air movement, and all necessary services to prepare and
certify hazardous material for air movement. Any Personally Identifiable Information (PII)
or Sensitive Personally Identifiable Information (SPII) contained in the manifests will be
handled according to the Security and Privacy sections below.

(c) Aircraft Types and Capabilities: The contractor shall provide access to all types of

operational certified aircraft, including those types as described below, with the additional
ability to provide other aircraft (fixed wing or rotary wing) if required. The following types
of aircraft and … Show All