03F SOW CBP sUAS INDAGO 3 CORP CONTRACT Rev. 1 10-13-2021.pdf


Original Source
Contract Opportunity
Date Originally Posted
Oct. 18, 2021, 9:17 a.m.
Profiled People



Statement of Work

Small Unmanned Aerial System (sUAS)

Lockheed Martin Procerus Technologies Indago 3

Operation and Maintenance Training, Parts Procurement,
and Parts Repair

Preparation Date: 10/13/2021

For Official Use Only

Statement of Work

Table of Contents

1.0 Background 1

Purpose 1

Scope of Work 1
Repair Services 1 Supply of Spare Items 2 Engineer Studies, Analysis, and Training 2 Software Assurance Support 3 Program Management 3 Travel 3 Corporate Contract 3 Integrated Logistics Support System 4 Step Pricing 4
Schedule of Data Deliverables 4

5.0 Government Furnished Equipment 5

6.0 Over & Above 6

Facility Access 6

Packaging & Marking 6

9.0 Replacements When Identical Parts Become Unavailable 6

10.0 Warranty 6


Inspection, Compliance & Acceptance 6

Appendix A – FRACAS Report 7

Appendix B – Provision 61 Terms and Conditions 7

Appendix C ‐ Lockheed Martin Parts List 7

For Official Use Only

Page i

Statement of Work

The Department of Homeland Security (DHS) has a comprehensive multi‐year plan to secure America’s
borders and reduce illegal immigration. The plan addresses both border control and interior enforcement.
Lockheed Martin Procerus Technologies (LMPT) has provided systems, resources and capabilities to Customs and
Border Protection (CBP) necessary to achieve border control. The Federal Aviation Administration Logistics
Center (FAALC) will serve as an independent government entity providing engineering, technical and logistics
services to support CBP in the areas of Integrated Logistics Support, management consulting, primary
inventory control point, provisioning and repair of CBP equipment.

The Indago is a Vertical Take‐off and Landing (VTOL) Small Unmanned Aircraft System (sUAS) which was
specifically designed and built to be a portable, rapidly deployable, intelligence, surveillance and
reconnaissance (ISR) platform. The LMPT Indago 3 system has been in service with CBP since 2018, with 65
active Indago 3 systems deployed.

The Contractor shall furnish all professional, technical and support labor, materials, supplies, management
services, data, facilities and transportation required to perform all requirements set forth within this
Statement of Work (SOW) and any associated supplemental LMPT program specific SOWs. Work to be
performed under this contract will be ordered through the issuance of delivery/task orders. The FAA requires
repair services, purchase and delivery of spare items, engineering studies/analysis and software assurance
for the active LMPT systems, components, and associated Line Replaceable Units (LRUs). These components
and LRUs ensure the continued operation of the drone and surveillance systems while systems are deployed
in remote locations along the U.S. border.

Scope of Work

3.1 Repair Services
All repairs performed by the Contractor shall maintain LMPT system performance that is compliant with
the appropriate LMPT system capabilities and objectives, unless authorized by the Government. Table 1
outlines the components that may require depot level repair and maintenance.

3.1.1 Return Material Authorization
The Contractor shall assist the Government with Return Material Authorization (RMA) support to facilitate
timely repairs, and quick returns to service.

3.1.2 Evaluation
The Contracting Officer (CO) or Contracting Officer’s Representative (COR) will provide a Task Order for each
RMA for the contractor to perform a repair evaluation. Once completed, the contractor will provide an
evaluation/triage report and a detailed quote to include labor and material estimate that will be required to
repair the material. If a repair cannot be completed, the contractor will notify the COR. Evaluation period will
be no longer than 30 calendar days after receipt of material and issue of purchase order.

3.1.3 Repair Services & Turnaround Time:
If the government elects to purchase the repair services provided in the quote, the contractor will credit the
evaluation fee toward the repair cost. Once the government has issued a purchase order, the contractor will
commit to meeting turnaround times listed in Table 1.

For Official Use Only

Statement of Work

Table 1 – Repairable Assets and Objective Turnaround Times

Repair Item
ION 33x Payload
ASM‐00280‐10 Hand Controller Assy, TW STD, Gray
ASM‐00167‐03 System Charger
ASM‐00418‐00 Noctis IR Payload, ITAR w/ Laser

ION 30x Payload Assembly New Encoders

Panasonic FZ‐G1 ToughPad with VC Touch

Turnaround Time
30 days
30 days
30 days
30 days
30 days
30 days
30 days

3.1.4 Shipment
The FAALC will be responsible for coordinating and paying for the shipment of asset(s) to the Contractor’s
facility. Exceptions to this will be defined in that Program’s specific SOW. The contractor will be responsible
for coordinating and paying for shipping the asset back to the FAALC or CBP deployment locations, if specified
by the FAALC, if shipped to a destination within the Continental U.S. (CONUS). If shipped to CBP sites Outside
of Continental United States (OCONUS) such as Puerto Rico, the Contractor will coordinate and get approval
from the Contracting Officer (CO) for the over and above shipping costs which will be paid by the FAALC. The
standard return address will be the FAA Logistics Center in Oklahoma City unless directed to be shipped to a
specific CBP location by the FAALC. Only the FAALC CO or designated FAALC representative can direct
shipments to other locations.

The Government may request priority processing and priority shipping faster than the standard 7 to 10
calendar day shipping interval (for shipments from the Contractor’s facility to the Government). The
Contractor will provide this as an over and above effort outlined in the SOW. Priority shipping shall be
approved in advanced by the CO.

Supply of Spare Items
During the performance of this contract, the FAALC may have a requirement to procure components and
LRUs identified in Table 1, and or other related support equipment as described in Table 2 and the attached
parts list (Appendix C). If that need should occur, the FAA will execute an option in this contract and
Statement of Work (subsequent to negotiating procurement pricing) to accommodate the procurement of
required components.

Table 2 – Spares


Battery, 14.8v (Aircraft Battery)
Hand Controller Assy, TW STD, Gray
Motor Arms

Part Number

Engineer Studies, Analysis, and Training
The Contracting Officer’s Representative (COR) and system engineer will identify engineering issues and
will coordinate with the CO to resolve issues with components, LRU, or any other Indago system. Upon
direction from the CO or authorized representative, the contractor will assess and provide recommended
solutions to restore the assets to functionality. The contractor will provide their recommendation within
14 calendar days after authorization to proceed. Types of work to be performed may include but are not
limited to:

• Attending meetings as requested by the FAALC
• Extended testing
• Detailed Failure Mode Analysis (FMA) of units for problems relating to non‐warranty issues such as

premature shutdowns, software issues, image degradation and feature upgrades

• Non‐warranty damage assessment
• Operational field assessment coordinated with FAALC
• Operational upgrade design coordinated and approved by FAALC

For Official Use Only

Statement of Work

The Contractor may be required to travel to a field site to perform the study/evaluation. The Contractor shall
be on‐site within five (5) business days of task order or purchase card buy. This timeframe does not apply if
additional visits are requested during an existing visit. Site visits scheduled at the same time as other site
visits shall be coordinated between the Contractor and the FAALC CO or FAALC COR. If required, the length
of each site visit will depend on the nature of the work.

• The Contractor shall provide various other design, management, coordination, and training efforts

needed to plan, accomplish, and monitor tasks (as specified in individual Task Orders).

• Any travel shall be in accordance with the Federal Travel Regulations (FTR).
• All Engineering Change Proposals (ECP’s) proposed or supported by the Contractor shall maintain
LMPT system performance that is compliant with the appropriate LMPT capabilities and objectives,
unless authorized by the FAALC.

Software Assurance Support
For separately priced software support, the contractor shall also deliver any licensing information,
software installation media and instructions pertaining to the different LMPT systems. The Contractor may
be asked to supply assistance or provide instructions for reimaging systems as requested by the FAALC.

Program Management
The Contractor shall provide program management, administrative, managerial and funds management
support for this contract and subsequent task orders. The Contractor shall provide oversight of all activities
performed by Contractor personnel, including subcontractors, to satisfy requirements stated in this SOW.
The contractor shall establish a single point of contact for administrative, managerial and financial
requirements for this contract. The Contractor shall have a single point of contact between the