USAF - Platform One Workflow Integration - MRAS

The General Services Administration (GSA) is conducting market research on behalf of the United States Air Force (USAF) to support the Platform One Customer Experience team. This initiative aims to enhance mission effectiveness by developing powerful self-service experiences across the organization, ensuring that these solutions do not compromise on speed, flexibility, security, or control. Platform One serves as the Air Force's software development and DevSecOps environment, offering a range of capabilities designed to provide secure and agile software services. The overarching goal is to adopt contemporary, cloud-native architectures that ensure scalable and resilient solutions for the USAF.

The work requested involves collaboration between the contractor team and various government and industry partners to establish a robust and secure platform. This platform will allow users to autonomously manage their operational needs while streamlining workflows, mitigating bottlenecks, and ensuring compliance with stringent security requirements. Key metrics such as system scalability, flexibility, response times, application security, user autonomy, ease-of-use, self-service efficiency, and overall user experience will be closely evaluated. These evaluations are intended to ensure that the system meets diverse organizational needs without compromising essential attributes like speed and security.

The specific objectives for this initiative include developing software capable of managing workflows and API management through a centralized dashboard with a unified interface. This approach aims to provide an integrated solution that enhances user autonomy while maintaining high standards for security and performance. By focusing on these objectives, Platform One seeks to improve its customer experience workflows significantly while adhering to its core principles of agility and resilience in software service delivery.