USAF - Network as a Service (NaaS) - MRAS

The United States Air Force (USAF), in collaboration with the General Services Administration (GSA), is conducting market research to explore potential solutions for enhancing its IT infrastructure. This initiative aims to gather insights and capabilities from various industry players to support the USAF's strategic objectives. The primary focus is on modernizing and optimizing network services, particularly within large learning campus environments, to ensure robust, secure, and efficient communication solutions.

The scope of work outlined in this solicitation covers a comprehensive range of IT services. The USAF is interested in providers who can deliver commercial unclassified Wi-Fi services tailored for large-scale educational settings. Companies with experience in deploying such solutions are encouraged to share their technical approaches, including any Risk Management Framework (RMF) accreditations or Information Level (IL) ratings achieved. Additionally, the solicitation seeks information on Network as a Service (NaaS) offerings that include customer service models, lifecycle support, helpdesk operations, and other relevant aspects.

Furthermore, the USAF is looking into providers capable of delivering high-capacity terrestrial network fiber connectivity with defined service levels and provisioning capabilities. The ability to rapidly deploy Wi-Fi solutions upon receiving requirements is crucial. Respondents are expected to detail their processes for managing projects, handling baseline changes effectively, scheduling operations efficiently, and providing ongoing operations and maintenance support while transitioning to cloud-managed architectures.

The solicitation also delves into security measures such as RMF compliance, Security Technical Implementation Guides (STIGs), Authorization to Operate (ATOs), and other hardening strategies necessary for safeguarding network integrity during transitions. Companies experienced in delivering fiber cable drops at Department of Defense sites or transitioning IT enterprises from on-premises setups to cloud-managed environments are especially encouraged to participate. This market research will guide future procurement decisions aimed at enhancing the USAF's technological capabilities while ensuring seamless operational continuity.