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HHS ACF - Digital Infrastructure Services - MRAS

ID: RFQ1692017 • Alt ID: R_GWA0uKrejj8SmvW • Type: Sources Sought

Description

The Department of Health and Human Services (HHS), through the General Services Administration (GSA), is conducting market research to support the Office of Head Start (OHS), which operates under the Administration for Children and Families (ACF). The primary mission of OHS is to prepare children and families for success in both school and life. This involves administering the Head Start program, which provides comprehensive child development services to eligible children and their families through grants awarded to various local agencies. These agencies range from small organizations serving less than 100 children to large, complex entities serving tens of thousands.

To support these efforts, OHS manages a suite of digital services designed to enhance training and technical assistance for over 250,000 staff members engaged in Head Start programs. Key digital tools include the Early Childhood Learning and Knowledge Center (ECLKC) website, Individual Professional Development Portfolio (iPD) Learning Management System, Coaching Companion tool, Early Educator Central website, and various mobile applications. These platforms collectively received around six million sessions in 2023 alone. The goal is to provide a scalable digital infrastructure that adheres to security best practices while enabling smooth integration with new web applications or databases as they are developed.

The current acquisition seeks expertise in deploying infrastructure that supports existing and new technical products while implementing modern DevSecOps practices across multiple application teams. This involves ensuring that product teams are able to focus on delivering value without being burdened by infrastructure deployment or security compliance concerns. The infrastructure should evolve according to team needs, prioritize tasks based on OHS's mission goals, reduce resource expenditure for initiating new work, promote collaboration between program teams using transparent systems, automate code deployment processes consistently across OHS environments, integrate automated testing into continuous integration workflows, and ensure all software remains reliable, secure, compliant with future-ready designs.

The objectives also include maintaining a healthy ecosystem for software development and deployment by providing thorough documentation of infrastructure configurations and processes for common tasks. It also encompasses ensuring continued authorization for operating both the infrastructure itself as well as products utilizing it. Moreover, customer service support is crucial for assisting product teams at OHS with developed processes or tools while offering consultations regarding any infrastructure-related queries or migration assistance needed towards shared infrastructures. An iterative strategy will be collaboratively produced with OHS to architect scalable infrastructures across multiple systems efficiently.

Overview

Response Deadline
April 29, 2024 Past Due
Posted
April 24, 2024
Set Aside
None
PSC
None
Place of Performance
FEDERAL ACQUISITION SERVICE Boston, MA 02222
Source
HigherGov Research

Current SBA Size Standard
$40 Million
Pricing
Likely Fixed Price
Est. Level of Competition
Low
Odds of Award
26%
Signs of Shaping
The solicitation is open for 5 days, below average for the Federal Acquisition Service.
On 4/23/24 Federal Acquisition Service issued Sources Sought RFQ1692017 for HHS ACF - Digital Infrastructure Services - MRAS due 4/29/24. The opportunity was issued full & open with NAICS 518210.

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