DHS FPS - Administrative Support R6 - MRAS

The U.S. Department of Homeland Security (DHS), through the General Services Administration (GSA), is seeking administrative support services for its Federal Protective Service (FPS) in Region 6, which encompasses Kansas City, Missouri; St. Louis, Missouri; and Des Moines, Iowa. This initiative aims to streamline operations within the FPS by providing essential clerical and administrative assistance to various program areas including the Protective Security Program and Resource Management. The overarching goal is to enhance operational efficiency and ensure seamless support for FPS's regional and field office staff.

The scope of work involves a comprehensive range of administrative tasks that require a contractor capable of performing with minimal supervision. Key responsibilities include general research, word processing for document preparation, data management, and maintenance of critical information systems. The contractor will also handle routine clerical duties such as composing correspondence, managing mail distribution, setting up meetings and teleconferences, inventory management of supplies, and maintaining electronic file systems.

Additionally, the contractor will play a pivotal role in supporting IT services by acting as a liaison between FPS personnel and DHS help desk services for troubleshooting requests. Other duties include tracking case control numbers from the FPS Mega Center, assisting with facility security assessments documentation, monitoring assigned tasking suspense items from headquarters, supporting Freedom of Information Act requests processing, maintaining training calendars, managing facility keys issuance and control processes as well as handling timekeeping duties related to payroll operations.

This contract represents an opportunity for DHS to leverage specialized administrative expertise to optimize its internal processes within Region 6. By ensuring that these logistical aspects are efficiently managed, DHS aims to bolster its core mission capabilities across its protective service functions.