DHS CBP - Integrated Logistical Support - IMS - MRAS

The Department of Homeland Security (DHS), through the General Services Administration (GSA), is conducting market research to support the U.S. Customs and Border Protection's (CBP) Enterprise Wireless Communications Division (EWCD). This division is a part of the Office of Information and Technology's Enterprise Networks and Technology Support Directorate. The primary goal of this initiative is to ensure secure and reliable communications for law enforcement and border protection operations, which are critical to national security and public safety. The operational responsibilities include managing Land Mobile Radio (LMR) communications network infrastructure, providing continuous support to field agents, and maintaining LMR equipment at the National Law Enforcement Communications Center in Orlando, FL.

The scope of work for this contract involves a comprehensive range of services aimed at supporting the Tactical Communications (TACCOM) Integrated Logistics Support (ILS) program. Contractors are expected to provide project support, including task order management and assistance with EWCD projects. Additionally, they will offer RF Network Engineering Support, Systems Administration Support, Over-The-Air-Rekeying (OTAR) data management, LMR support, and logistics/warehousing services. These tasks are designed to ensure effective maintenance and availability of the TACCOM LMR network.

Contractors must adhere to various federal standards as well as DHS/CBP policies while performing these duties. These include compliance with P25 CAI standards for radio communications interoperability, Federal Acquisition Regulation guidelines, Section 508 accessibility requirements for technology products, Homeland Security Acquisition Regulation policies, Code of Federal Regulations mandates, NIST security controls for federal information systems, among others. This adherence ensures that all operations align with national standards for security and efficiency.

Overall, this solicitation seeks qualified contractors capable of supporting critical communication infrastructure that underpins DHS's mission objectives in securing borders effectively while ensuring public safety through robust tactical communication systems.