Army - FOIA Administration Support - MRAS

The General Services Administration (GSA), on behalf of the United States Army, is conducting market research to support the Office of the Staff Judge Advocate at Joint Task Force Guantanamo Bay (JTF-GTMO) in Cuba. This initiative aims to secure non-personal services for processing Freedom of Information Act (FOIA) requests. The primary goal is to enhance the efficiency and effectiveness of FOIA request handling, ensuring that all relevant activities are conducted in a timely manner. This effort supports JTF-GTMO's mission under the United States Southern Command (USSOUTHCOM), which oversees military operations and security cooperation activities within its geographic area to combat terrorism.

The scope of work involves providing comprehensive support for FOIA processing duties, requiring contractors to supply all necessary personnel, equipment, and materials. The contractor will be responsible for tasks such as reviewing FOIA requests, coordinating document searches, reviewing responsive documents, applying redactions using industry-standard programs like Redact Express, and organizing government records systems for efficient retrieval. Additionally, contractors will offer training and quality assurance reviews to ensure compliance with FOIA standards and procedures.

Contractors are expected to deliver individuals with prior experience in FOIA processes who can effectively collaborate with JTF-GTMO personnel. Their responsibilities also include providing annual training on FOIA and Privacy Act requirements as mandated by federal regulations. Contractors must ensure their employees are familiar with policies related to detainee operations from both the Department of the Army and the Office of the Secretary of Defense. They will also be required to sign non-disclosure agreements due to the sensitive nature of their work at JTF-GTMO.

The contract period includes a base year lasting 12 months with options for two additional six-month periods. Contractors must develop a Quality Control Plan (QCP) that ensures all work meets or exceeds defined performance standards throughout this period. The QCP is crucial for identifying potential issues early on and maintaining high-quality service delivery across all aspects of FOIA request processing.